Alternative Dispute Resolution Guidance
Contents:
- Preface
- ADRG01000 – Introduction [ADRG01000]
- [ADRG01100] ADRG01100 – How does the process work in practice
- [ADRG01200] ADRG01200 – The use of external mediators
- [ADRG01300] ADRG01300 – Ground rules for Alternative Dispute Resolution
- [ADRG01400] ADRG01400 – Alternative Dispute Resolution (ADR) is a flexible process
- [ADRG01500] ADRG01500 – The mediator is impartial and neutral
- [ADRG01600] ADRG01600 – The parties in the dispute have ultimate control
- [ADRG01700] ADRG01700 – Opportunities for private discussions between the customer, their representatives and the HMRC mediator
- [ADRG01800] ADRG01800 – Discussions are held without prejudice
- [ADRG01900] ADRG01900 – Tax facts are not treated as confidential to the mediation
- [ADRG02000] ADRG02000 – Record of documents exchanged during ADR
- [ADRG02100] ADRG02100 – Note taking during mediation
- [ADRG02200] ADRG02200 – What happens during a typical day of mediation
- [ADRG02300] ADRG02300 – Exchange of opening statements before the day of mediation
- [ADRG02400] ADRG02400 – Structure of a typical day of mediation
- [ADRG02500] ADRG02500 – Concluding ADR: formal Record of the outcome of the ADR meeting
- [ADRG02600] ADRG02600 – Negotiation and the HMRC Litigation and Settlement Strategy
- [ADRG02700] ADRG02700 – What types of cases are suitable for Alternative Dispute Resolution
- [ADRG02800] ADRG02800 – Alternative Dispute Resolution (ADR) is not suitable for every dispute
- [ADRG02900] ADRG02900 – Specified cases excluded from ADR
- [ADRG03000] ADRG03000 – Disagreements about whether a case is suitable for ADR
- [ADRG03100] ADRG03100 – HMRC Governance during ADR
- [ADRG03200] ADRG03200 – Conclusion
- [ADRG03300] ADRG03300 – SUGGESTED TEMPLATE OF THE RECORD OF OUTCOME OF ADR MEETING