About officers

HMRC Complaints Officer

Independent Police Complaints Commission (IPCC) investigating

Investigations in Scotland and Northern Ireland

Ombudsman's relationship with IPCC

Regional Complaint Unit (RCU)

To European Commission about decision

To the Adjudicator

Adjudicator's official publication

Conditional fees or inflated invoices

Matters not considered


To the Ombudsman


How Ombudsman operates

Judicial review

Matters which can be investigated

No charge

Ombudsman's relationship with public


Reference by MP

What Ombudsman cannot investigate