HMRC material: see www.hmrc.gov.uk/specialist/disability-act-guidance.htm

Commentary

Since October 2004, businesses providing services to the public have had certain statutory obligations under the Disability Discrimination Acts of 1995 and 2005, to improve access to their premises for disabled people. Broadly, the law requires service providers to make ‘reasonable adjustments’ to their premises to remove obstacles that would prevent disabled people from using their services.

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