Identify Customer window

Open the CIS system to obtain the Identify Customer window.

Enter the Customer reference, UTR or NINO, AO ref., or Employer reference in the relevant field.

Select a ‘contact type’ from the available selection in the drop down menu.

Select a ‘channel type’ from the available selection in the drop down menu.

Select the [OK] button. This will open the Authenticate Customer window.

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