Data match scans are carried out to identify where the information we hold about a customer's entitlement differs to that held by other departments. Claims are identified where there is a discrepancy between the information held by the Department of Work and Pensions (DWP), Child Benefit and the NTC system about the child / young person's eligibility to the disability rate and / or severe disability rate of the Child Tax Credit (CTC) disability element.

Compliance Operations will check whether the customer's household is entitled to the disability rate and / or severe disability rate of the Child Tax Credit (CTC) disability element on cases listed on the scan.

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