The Ombudsman (officially known as the Parliamentary and Health Service Ombudsman) is independent of the Government and investigates complaints by members of the public about poor service by government departments and their agencies.

The office was set up by the Parliamentary Commissioner Act 1967.

The Ombudsman can investigate the actions of most central government departments and certain other bodies (including HM Revenue & Customs), but not those of nationalised industries and similar bodies.

Need help? Get subscribed!

To subscribe to this content, simply call 0800 231 5199

We can create a package that’s catered to your individual needs.

Or book a demo to see this product in action.