The Freedom of Information Act 2000 (FoIA 2000) grants a general right of access to information held by public authorities. There are two aspects to this right. A person requesting information from a public authority is entitled:
(1)to be informed whether the authority holds information of the required description (FoIA 2000, s. 1(1)(a)), and if so,
To request a release of information by Customs under the FoIA 2000, e-mail the request to email@example.com or write to Freedom of Information (FoI) Team, Information Law Room 4.50, 4th Floor, 1 Parliament Street, London SW1A 2BQ.